• Email - SPAM Policy
• Security
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• Contacting Us

Privacy Statement for Criterion Cellular.com

Criterion Cellular has created this privacy statement in order to demonstrate our firm commitment to your privacy. The following discloses our information gathering and dissemination practices for this website: criterioncellular.com and our domain name alias phonegear.com (both point to the same site).

Our site uses cookies to keep track of items placed in your shopping cart. We may also use cookies to deliver content specific to your interests while you are on our site.

Our site's order form requires users to voluntarily provide us contact information (like your name and email address). The contact information is used to contact the visitor when necessary regarding order status, returned merchandise status, stock information or any other related information regarding an order when needed.

Our site uses an interactive shopping cart system for customers to obtain information, and order products and/or services. We collect a customer's contact information (like their email address) and financial information (like their credit card number) only during the ordering process. Contact information obtained from the order process is used to send orders to our customers and communicate with them regarding that order. Information that is collected is also used to bill the customer for products and services ordered.

We may use your IP address to help diagnose problems with our server, analyze general visitor statistics and to administer our Web site. Your IP address may also be used to maintain your shopping cart.

This site may contain links to other sites. Though we do our best to pre-screen the policies and practices of these external sites, Criterion Cellular is not responsible for the privacy practices or the content of such Web sites.

Email - SPAM Policy

We do not use, nor do we condone the use of unsolicited bulk email (SPAM)!

Validated complaints against our affiliates or associates result in cancellation of their account(s). We take this issue very seriously. Please report any incidents of unsolicited email coming from or mentioning the criterioncellular.com domain or phonegear.com domain to Abuse Department for a prompt and personal reply. All matters will be investigated and dealt with promptly.

Unless you have specifically requested to be added to our mailing list we will not send any advertising or solicit you in any way. If you choose to place an order with us we will use your email address to confirm said order only and provide you with necessary information about it. We DO NOT share any information about you or your email address with any other organization or entity except as necessary to process an order you have placed (ie; credit card authorization).

This site  provides the user,  the following options for removing information from our database to not receive future communications or to no longer receive our service(s).

     1.You can send email to unsubscribe

     2.You can call the following telephone number: 1(800) 238-2811 or  (510)223-0233

Security

This site has security measures in place to protect the loss, misuse and alteration of the information under our control both during the collection of secure information (such as our secure ordering area). This site also stores your private information in our database which is not directly connected to the internet. The individuals that have access to this information are only those who have security clearance via passworded access to these internal databases. Access is not granted to non-employee/non-owners of Criterion Cellular. Access is also not granted to any other business, individual or entity outside the control of Criterion Cellular.

About Cookies:

Cookies were originally designed to help a website distinguish a user's browser as a previous visitor and thus save and remember any preferences that may have been set while the user was browsing the site. A cookie is a small string of text that a website can send to your browser. A cookie cannot retrieve any other data from your hard drive, pass on computer viruses, or capture your E-mail address. Currently, websites use cookies to enhance the user's visit; in general, cookies can securely store a user's ID and password, personalize home pages, identify which parts of a site have been visited or keep track of selections in a "shopping cart".

If you are just browsing our website, a cookie may identify only your browser and hold items which you may have collected in your shopping cart.  It is possible to set your browser to inform you when a cookie is being placed -- this way, you have the opportunity to decide whether to accept the cookie. If you are just browsing our site you do not have to accept a cookie to continue utilizing the site. However, if you are collecting items in your shopping cart in order to place an order online,  you must accept  cookies as they are essential for 1) keeping track of items in your shopping cart; 2) site administration and 3) security. If for any reason you are uncomfortable ordering items on our web site, we are available weekdays 9:00am to 6:00pm (paciific time) to take your order via our toll free phone number 1(800) 238-2811.

Contacting the Web Site

This site gives users the following options for changing and modifying information previously provided.

1.  Email customer-service

2.  Call the following telephone number: 1(800) 238-2811 or (510)223-0233

We welcome your questions or comments about this privacy statement, the practices of this site, or your dealings with this Web site or Criterion Cellular.

Please use any of the following methods:

Mail:

Internet Policy & Management

Criterion Cellular

P.O. Box 2460

San Rafael, CA 94912

Email:

Corporate Management Email

Phone:

(510) 223-0233

(800) 238-2811

Fax:   (510) 223-8680

This Site Copyright ©1996-2011 Criterion Cellular. All Rights Reserved. Some logos and graphics used are trademarks of their respective owners. Prices subject to change without notice. Not responsible for typographical or photographical errors. Some products may not be available in all areas. All prices are in US dollars. We reserve the right to modify product pricing and/or specifications without prior notice. We do not sell or rent our customer information - Privacy Notice. Site questions / comments / problems mail to Webmaster

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